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Our Commitment to Data Protection

soprabulwa is committed to ensuring compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We take our responsibilities regarding your personal data seriously and have implemented measures to protect your privacy rights.

Data Controller Information

soprabulwa acts as the data controller for personal information collected through this website. Our contact details are:

Address: 42 Artisan Lane, London, EC2A 4NR, United Kingdom
Email: [email protected]

Your Rights Under GDPR

The GDPR provides you with specific rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal data we hold about you. We will respond to such requests within one month and provide the information free of charge.

Right to Rectification

If the personal data we hold about you is inaccurate or incomplete, you have the right to request correction. We will amend records promptly upon verification of your identity.

Right to Erasure

You may request deletion of your personal data in certain circumstances, including when the data is no longer necessary for the purposes for which it was collected. Some data may need to be retained for legal or accounting purposes.

Right to Restrict Processing

You can ask us to temporarily halt processing of your data while we verify its accuracy or assess whether our legitimate interests override your rights.

Right to Data Portability

Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used format.

Right to Object

You may object to processing based on legitimate interests. We will cease processing unless we demonstrate compelling legitimate grounds that override your interests.

Rights Related to Automated Decision-Making

We do not currently make any decisions about you based solely on automated processing that produce legal or similarly significant effects.

Lawful Bases for Processing

We process personal data under the following lawful bases:

Data Transfers

We primarily store and process data within the United Kingdom. If data is transferred outside the UK, we ensure appropriate safeguards are in place as required by data protection law.

Data Protection Officer

For a business of our size, we are not required to appoint a Data Protection Officer. However, data protection queries can be directed to [email protected] and will be handled by management.

Complaints

If you believe your data protection rights have been infringed, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: ico.org.uk
Helpline: 0303 123 1113

Exercising Your Rights

To exercise any of your data protection rights, please contact us at [email protected]. We may need to verify your identity before processing your request. We will respond within one month, though this may be extended by two months for complex requests.